Privacy Policy & Cookie Policy

Website: alisonsartistry.com
Effective Date: 11/04/2026

1. Introduction

Welcome to Alisons Artistry ("we", "us", "our"). We are committed to protecting and respecting your privacy in compliance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations (PECR).

This policy explains how we collect, use, and protect your personal data when you visit or make a purchase from alisonsartistry.com.

2. Data Controller

Alisons Artistry is the data controller responsible for your personal data.

3. What Data We Collect

We may collect and process the following data:

3.1 Information you provide

  • Name

  • Email address

  • Billing and delivery address

  • Phone number

  • Payment details (processed securely via third-party providers)

  • Messages or enquiries

3.2 Automatically collected data

  • IP address

  • Browser type and version

  • Device type

  • Pages visited and time spent on the website

4. How We Use Your Data

We use your personal data for the following purposes:

  • To process and deliver your orders

  • To communicate with you regarding your purchase

  • To respond to enquiries

  • To improve our website and services

  • To comply with legal obligations

Legal bases for processing:

  • Contractual necessity (processing orders)

  • Legitimate interests (website improvement, fraud prevention)

  • Legal obligations (tax, accounting)

  • Consent (marketing and cookies where applicable)

5. Sharing Your Data

We only share your data where necessary, including with:

  • Payment processors (e.g., Stripe, PayPal)

  • Delivery services (e.g., Royal Mail, couriers)

  • Website hosting providers

  • Analytics providers (e.g., Google Analytics)

All third parties are required to respect the security of your personal data.

6. International Transfers

If your data is transferred outside the UK, we ensure appropriate safeguards are in place, such as UK-approved standard contractual clauses.

7. Data Retention

We retain your data only as long as necessary:

  • Order data: up to 6 years (for tax/legal purposes)

  • Enquiries: up to 12 months

  • Marketing data: until you withdraw consent

8. Your Rights

Under UK data protection law, you have the right to:

  • Access your personal data

  • Request correction

  • Request deletion

  • Restrict processing

  • Object to processing

  • Data portability

  • Withdraw consent at any time

To exercise your rights, contact us using the details above.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO): https://www.ico.org.uk

9. Security

We implement appropriate security measures to protect your personal data from unauthorised access, loss, or misuse.

10. Cookies Policy

10.1 What are cookies?

Cookies are small text files stored on your device when you visit a website.

10.2 Types of cookies we use

Essential cookies

These are necessary for the website to function, such as enabling shopping cart functionality and secure checkout.

Analytics cookies

We use tools such as Google Analytics to understand how visitors use our website. These cookies collect anonymised data.

Marketing cookies

These may be used to track visitors across websites to display relevant advertisements (only used with your consent).

10.3 Cookie Consent

When you first visit our website, you will be asked to accept or reject non-essential cookies.

You can change your preferences at any time via the cookie settings on our website.

10.4 Managing Cookies

You can also control cookies through your browser settings. Please note that disabling cookies may affect website functionality.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

12. Changes to This Policy

We may update this policy from time to time. Updates will be posted on this page with a revised effective date.

13. Contact Us

If you have any questions about this policy, please contact:

Email: alisonsartistry.com